Message received — thank you!

Your enquiry just landed in the Frankton office. A real guide (not a bot) is on it — expect a reply within one business hour, Monday to Saturday.

What happens next

Three steps from here

01
We read it properly

Your message goes to whoever knows your kind of trip best — not a ticket queue.

02
You get a real plan

A reply with route ideas, honest advice and straight pricing — usually within the hour.

03
We lock it in together

Happy with the plan? A small deposit holds your dates while you sort the rest.

While you wait

Worth a look

A bit of reading for the wait — most replies land faster than you can finish one of these.

Trip cards and maps Trips

This season's trips

Five guided trips out of Queenstown, from easy day missions to the three-day Ben Lomond trek.

South Island destination collage Destinations

Pick your destination

Queenstown, Wānaka, Milford Sound, Glenorchy and Central Otago — the local shortlist.

Evening plans in Queenstown 18+

Evenings sorted

For the nights off the trail — vetted casino hotels and a casino events calendar worth dressing up for.

The ThrillJoy office in Frankton
Guides prepping gear for a morning departure
Can't wait?

Reach us directly

If it's urgent — or you just prefer talking — here's the direct line.

Phone

+64 21 163 5989
Mon–Fri 9–6, Sat 10–3

<1 hr
typical reply time
4.9/5
from 680+ reviews
9 yrs
guiding the South Island

Changed your mind about what you asked?

No worries — send another message or just call. Plans evolve; we're used to it.