The small crew behind the big trips

We're ThrillJoy Adventures — a Queenstown travel agency run by people who'd rather be outside. Nine seasons, 2,300+ travellers, and an office in Frankton where the coffee's always on.

Our story

From one van to Queenstown's friendliest agency

It started in 2016 with a beat-up Toyota and a simple bet: that travellers would rather see the South Island with a mate than from a coach window.

The original ThrillJoy van outside the first office
2016
The van years

Dan starts shuttling hikers to trailheads in a '04 Toyota Estima. Word spreads; the backseat bookings become a business.

2018
The Frankton office

We sign the lease on Glenda Drive. First full season with proper departures, proper gear and a proper espresso machine.

2021
Guides become a team

Four permanent guides join, the trips menu grows to five, and our first multi-day treks sell out a season ahead.

2023
Qualmark Gold

Independent gold accreditation for safety and sustainability — plus partnerships with the region's best evening venues.

2026
Today

A team of seven, 2,300+ travellers guided, and the same rule as day one: if we wouldn't do the trip ourselves, we don't sell it.

How we think

Three rules we don't bend

Every decision — routes, partners, prices — gets run through these.

Trips we'd take ourselves

Every itinerary gets test-run by a guide before it goes on sale. If the team wouldn't pay for it, it doesn't make the list.

Honest over impressive

We'll tell you when a famous spot is skippable and a quiet one is unmissable. Straight talk builds better trips.

Local first, always

We book local huts, local cafés, local drivers. Tourism dollars should stay in the towns that host you.

"Success for us isn't trips sold — it's the message six months later saying 'that was the best week of the year'."

— Dan Reeves, founder & head guide
The crew

The people you'll actually travel with

Small team, big trail hours. Say hi when you pop into the office.

Dan Reeves, founder
Dan Reeves
Founder · Head guide

Started it all with one van. Still leads the Ben Lomond trek himself every season.

Aroha Ngata, senior guide
Aroha Ngata
Senior guide

Fiordland specialist and resident storyteller. Knows every waterfall's Māori name and meaning.

Sam Whitford, operations
Sam Whitford
Operations lead

The logistics brain — permits, pickups, weather calls. If your trip ran smoothly, that's Sam.

Mia Chen, guest experience
Mia Chen
Guest experience

First voice you'll hear when you call. Designs the custom trips and remembers everyone's coffee order.

Field work

Projects & research we're proud of

Between trips we keep busy — route research, trail access work and a few passion projects.

Surveying a new alpine route Route research

The Remarkables Traverse Survey

Two seasons of scouting a safe three-day traverse — 40+ field days, GPS-mapped water sources and bail-out points. Opens to guests next season.

Dark-sky photography workshop field session Dark-sky project

Southern Skies Programme

Our ongoing astro-tourism project with local dark-sky advocates — new viewing sites mapped each winter, feeding the stargazing weekend.

Trail maintenance volunteer day Community

Give-a-Day Trail Work

Every guide donates five field days a year to track maintenance with DOC. Guests are welcome to join — the best lunch views in the country.

Receipts

Nine seasons by the numbers

2,300+
travellers guided
4.9/5
average rating, 680+ reviews
96%
rebook or refer a mate
0
serious incidents — ever
Qualmark Gold

New Zealand's official quality mark — held since 2023 for safety, service and sustainability.

NZ Tourism Awards finalist

Small-operator category, 2024. Lost to a glacier heli company — fair enough, honestly.

Tiaki Promise signatory

Committed to leaving every place better than we found it — baked into every itinerary.

96% would recommend

Post-trip survey, last two seasons. The other 4% wanted longer holidays. Same, to be fair.

Guest book

Why people keep coming back

"Third trip with ThrillJoy and they still surprise me. This time it was a detour to a lookout that isn't on any map — just because Dan knew we'd love it."

The Hartley family
The Hartley family
Repeat guests since 2021

"You can tell a company by how they handle a bad day. Our Milford run got rained out — rebooked, upgraded, and they threw in dinner. Class act."

Jordan P.
Jordan P.
Milford Sound Overland Escape

Come meet the crew — or let the trips do the talking

Pop into the Frankton office for a coffee and a map session, or jump straight to the trips menu and pick your adventure.