Talk to a real human in Queenstown

Call, email, or walk into our Frankton office — whichever suits. We reply within one business hour, and the person answering has actually done the trips we sell.

Send a message

Tell us about your trip

Dates, group size, what you're into — the more you tell us, the better the plan we send back.

We reply within one business hour, Mon–Sat. Nothing you send is shared — see our privacy policy.

Find us

Our office is five minutes from Queenstown Airport — easy to swing by on your way into town.

211A Glenda Drive, Frankton, Queenstown 9300
Reach us

Phone: +64 21 163 5989

Email: thrilljoyadventures@gmail.com

No phone menus, no bots. If we're out on a trip we call you back the same evening.

Office hours
  • Mon–Fri: 9:00 – 18:00
  • Saturday: 10:00 – 15:00
  • Sunday: closed — we're out scouting
The office

Five minutes from the airport

We're on Glenda Drive in Frankton — look for the blue signage near the retail park. Free parking right outside.

Inside HQ

Where the planning happens

Maps on the walls, gear in the corner, and usually a guide between trips happy to talk routes.

Route maps pinned to the office wall
Guest gear ready for a morning departure
Coffee and trip planning at the office table
Pick your channel

Three easy ways to reach us

Call us

+64 21 163 5989 — fastest for same-week trips. If we're guiding, we ring back by evening.

Email us

thrilljoyadventures@gmail.com — best for detailed plans or group bookings. Attach your dates.

Walk in

211A Glenda Drive, Frankton — grab a coffee and we'll sketch routes on the big map.

Quick answers

Before you message

A few things people usually ask first. Planning a trip start? Check the trips menu or destinations for inspiration.

Within one business hour, Monday to Saturday. If we're mid-trip it might be the evening — but always the same day.

Sure — the form above or any "Book now" button works. We just like a quick chat before multi-day trips to make sure the route fits your fitness.

We can — we're five minutes from ZQN. Mention your flight details when booking and we'll fold a pickup into your plan.

Free parking right outside the door — one of the perks of being in Frankton rather than the town centre.

Your South Island trip starts with one message

Send the form, make the call, or just walk in — however you reach us, you'll get a real plan back from a real local.